Question 1

Who is TaqamHR for?

Accepted Answer

Saudi manpower and HR-services companies that employ workers and deploy them to client companies — and businesses that run their own HR and payroll in-house.

Question 2

Is it available in Arabic?

Accepted Answer

Yes. Every screen, payslip and document works in both Arabic and English, and each user chooses their language.

Question 3

Does it calculate GOSI and end-of-service?

Accepted Answer

Yes. GOSI contributions are calculated per worker according to their nationality and regime, and end-of-service benefits follow the Saudi Labour Law.

Question 4

Can I produce a WPS file?

Accepted Answer

Yes. After payroll is approved you can download the WPS salary file for your bank. Mudad submission becomes available once your Mudad credentials are connected.

Question 5

Is it ZATCA Phase 2 compliant?

Accepted Answer

Client invoices are produced as ZATCA-format XML with the cryptographic stamp and QR code. Clearance and reporting start once your EGS unit is onboarded with ZATCA using your own OTP.

Question 6

How do I move my existing data?

Accepted Answer

Download our Excel template or upload your own sheet. Every row is checked before anything is saved, and we tell you exactly which cells need fixing.

Question 7

Where is my data stored and who can see it?

Accepted Answer

Each workspace’s data is separated at the database level, so one company can never see another’s. Administrators must use two-step sign-in, and every change is logged.

Question 8

Can my clients log in?

Accepted Answer

Yes. You can give a client supervisor access limited to their own site, so they can approve leave and timesheets for the workers deployed there — and see nothing else.

Question 9

How long is the trial?

Accepted Answer

30 days, with all features. No card is needed to start.

Question 10

Can I cancel?

Accepted Answer

Yes, at any time. You can export your data before you leave.

Frequently asked questions